DCP: Be aware of timeshare reseller and transfer scam

The Department of Consumer Protection (DCP) has received complaints, and comments regarding timeshare resellers this summer, and wants to make sure consumers know about the timeshare process before they buy — or sell.

Most consumers are happy with their timeshare purchase for many years, but for a number of reasons, may need to sell. Timeshare reseller and transfer scams often prey on consumers by guaranteeing a buyer for their timeshare for a large up-front cost, or offering to take ownership of the timeshare if you pay them directly. Consumers who pay large up-front costs often find there is no buyer, and never receive a refund.

“It’s easy for consumers to make informed choices if they do a little research ahead of time, and ask questions during their sale process” said Consumer Protection Commissioner Michelle H. Seagull, “It’s also important to take time to consider all of their options. Investing a small amount of time before signing on the dotted line can save consumers a lot of time and money.”

Here’s what consumers should know:

More information about timeshares and Connecticut law may be found here. Consumers who wish to file a complaint with DCP are encouraged to email cp.investigations@ct.gov, or call 860-713-6180.